Articles: Social Media

Idealware articles, like those in our Few Good Tools series, give nonprofits concise, critical information on the software choices available for specific organizational functions and goals. We compare software options, offer real life examples and case studies, and give you the tools to make the right decision based on your specific needs.

Articles: Social Media

  • By Ben Stuart and Andrea Berry,
    September 2012

    As nonprofits have increasingly turned to social media, policies to govern their use have become the new frontier. It can be difficult for organizations to find examples that fit their needs. A good social media policy will provide clear guidelines as to what staff should and shouldn’t do when posting and interacting with the community on a day-to-day basis, freeing them up to think more strategically. But what’s involved in creating one?

  • By Soha El Borno,
    August 2012

    Crowdsourcing can help you harness the crowd to increase awareness, cultivate new volunteers, gather information and even get work done—all for a minimal investment. How can you put it to work for you?

  • By Kyle Henri Andrei,
    July 2012

    Your organization’s blog is a place to show a little personality, share resources, highlight your expertise, and engage your constituents. What are the best tools for creating and hosting a blog?

  • By Laura S. Quinn,
    June 2012

    Odds are good that your organization is using multiple communications channels to reach people, from social media to direct mail and email to websites and blogs. Because each can attract a different audience, and may be better-suited for certain types and lengths of content, coordinating among them all can be difficult.

  • By Chris Bernard,
    April 2012
    You’re on social media—maybe Facebook, Twitter or your organization’s blog—and you’re having some success, but you know there’s room for improvement. Before you start strategizing big plans for what you might do with the tools, take a little time to consider what you’re already doing with it, and whether you’re making common mistakes that are needlessly hindering your progress. Here are 10 such mistakes you can turn around with a little effort for quick, improved results.

  • By Laura S. Quinn, Idealware and Amy Wagner, MAP For Nonprofits,
    March 2012

    Many nonprofits think of innovation as a luxury they can’t afford. Staff time and budgets are limited, and improving the way they use technology seems out of reach. But technology can offer straightforward, inexpensive means of providing higher quality services, and create numerous opportunities to do more with less—even in our current economic climate. Which makes innovation something organizations can no longer afford not to embrace. 

  • By Laura S. Quinn,
    October 2011

    If you post a message on Twitter and no one’s there to hear it, does it make a noise? The fact is, there isn’t much reason to tweet if you don’t have an audience—a fundamental truth of all social media channels. As you think about ways to engage constituents and advance your nonprofit and its mission through Facebook, Twitter and blogs, you should also be thinking about how to promote each channel and build your audience. 

  • By Andrea Berry,
    September 2011

    (First published in the September issue of the NTEN: Change journal.) Social media has provided nonprofits with a whole new toolbox for marketing themselves and engaging constituents. Though each tool is a little different, they all create opportunities for your organization to start conversations and to show the personal side of, and the personalities behind, your work.

  • September 2011

    (First published in the September issue of the NTEN: Change journal.) Social media has provided nonprofits with a whole new toolbox for marketing themselves and engaging constituents.

  • By Andrea Berry and Chris Bernard,
    September 2011
    Social media can be useful for any nonprofit, but posting blindly without monitoring results can be a waste of time. Knowing whether your efforts are paying off can help you adapt your posting strategy to better meet your goals and improve the return on your investment.
     
    But what are the best ways to measure your efforts? What data should you be collecting? And how do you define success in an area that’s still relatively uncharted territory?
  • By Colin Pizarek and Ryan Dunlavey,
    August 2011

     What is a guerilla video? What does it take to make a video? This diagram will give you a crash course in film school, walking you through the steps to make your own video without breaking the bank.

     

    Click here to view the diagram.

  • By Andrea Berry and Chris Bernard,
    August 2011

    Sure, you’re on Facebook. Twitter, too. Maybe you have a blog. You put a lot a lot of work into keeping them fresh and updated with pertinent, interesting posts. But aside from the few comments you get now and again, how do you know if anyone is listening to what you have to say?

  • By Andrea Berry and Stella Hernandez,
    July 2011
    Enlist your supporters to fundraise for you! A number of online tools make it easy for staff or anyone eager to help your organization to set up individual donation pages to engage friends and family in a fundraiser. We asked six nonprofit technology experts for advice on the tools and best practices they recommend to make this fundraising technique work.
     
    Friend-to-friend fundraising isn’t new.
  • By Chris Bernard, Senior Editor,
    June 2011

    This article appears in the current issue of the NTEN: Change Journal, available for free with registration.

    It's easy to get the impression that everyone is on Facebook these days, and maintaining a presence on the site is increasingly expected of organizations interested in engaging constituents. It seems like a logical assumption that Facebook should also be a good way to attract volunteers--but is that true?

  • By Colin Pizarek and Molly Ahern,
    April 2011

    How does mobile giving work?  Is it likely to be useful for your organization?

  • By Chris Bernard,
    December 2010

    There's a lot of talk these days about privacy issues on Facebook.  What does that mean for you as an organization?  The issues for an organization are different than those facing an individual—but still absolutely something you should be thinking about.  This article was funded through the Idealware Research Fund, with the support of people like you.  Thank you!

  • By Laura S. Quinn ,
    June 2010

    Are your online communications working?  How can you tell?  In this article, we talk through four types of measures-- Views, Followers, Engagement, and Conversion-- that help you track your efforts to see if they're worthwhile.  

    Chances are, your organization has a website. Perhaps you also send out broadcast emails, or maintain a blog, Twitter or Facebook account. Is the effort you’re putting into online communications working? How can you tell?

  • By Andrea Berry,
    April 2010

    If you are already using email communication tools and are equipped to receive online donations through your website, email fundraising is an easy step forward. For a better sense of what's involved, we bring you a look at two smaller organizations and their email fundraising campaigns.

  • By Kaitlin LaCasse and Laura Quinn,
    March 2010

    Is Twitter useful for nonprofits?  It’s certainly been useful for Idealware. In this detailed case study, we talk through how we use Twitter, the results we’ve seen, and how it might be helpful for your organization.

  • By Stella Hernandez,
    January 2010

    When it comes to online communications, social networking has huge communities of people sharing information with each other. And its rise comes as people question email’s effectiveness—are social networks replacing email as a communications channel?

  • By Andrea Berry,
    October 2009

    How can online friend-to-friend fundraising help you to raise money and engage your staff and volunteers? This detailed case study looks at how one small school raised $3000 from mostly new donors with a minimal investment.

  • By Heather Gardner-Madras,
    July 2009

    Nonprofits have a lot of choices when it comes to communications - from direct mail, to websites, to social networking sites and more. With Spam on the rise and open rates down, what role should email play in a successful communications strategy - and when should nonprofits choose to use it?

  • By Peter Campbell,
    March 2009

    The Internet gives you access to a virtual smorgasbord of information. From the consequential to the trivial, the astonishing to the mundane, it's all within your reach. This means you can keep up with the headlines, policies, trends, and tools that interest your nonprofit, and keep informed about what people are saying about your organization online. But the sheer volume of information can pose challenges, too: namely, how do you separate the useful data from all the rest? One way is to use RSS, which brings the information you want to you.

  • By Andrew Cohen,
    February 2008

    Successful online communities require more than a software package. In this article, we outline the strategies and features that can help you build online message boards, social networks, or other conversation based sites that become vibrant, useful communities.

  • January 2008

    This article is now out of date... but we have a whole report on this topic!  Check out our Nonprofit Social Media Decision Making Guide for an overview, research results, and a workbook on how to decide if you should use social networking sites or other social media tools.

     

  • By Ivan Boothe ,
    February 2007

    In less than two years, The Genocide Intervention Network transformed itself from a small student group to a national non-profit. How did they do it? Among other methods, they used social media sites like MySpace, FaceBook, Flickr, and YouTube to reach the young people who are their core supporters.

  • By Michael Stein,
    January 2007

    New integrated online software tools lead to more possibilities for nonprofits. How do you choose?   Internet strategist Michael Stein describes what's available and offers some considerations when choosing tools that can help with emailing, online donations, advocacy online, and more.

  • By Alan Rosenblatt,
    January 2007

    Limited budgets don’t have to substantially limit your online advocacy possibilities. Alan Rosenblatt describes the new generation of online tools that help organizations of any size cope with the increasingly complicated internet world.

  • By Colin Delany,
    December 2006

    New online participatory tools like blogs, YouTube, and MySpace can be powerful and valuable – if they mesh with your goals. Colin Delany walks through the benefits and costs of common participatory tools and suggests which are likely to be useful for you.

Articles: Social Media

1403
1424
1434
1442
1449
1466
1467
1480
1489
1492