Latest Articles & Reports

  • By Laura S. Quinn,
    July 2011
    What tools can help you raise money and rally support for your cause through an online auction? We take a look at the software tools that are widely used in the nonprofit sector.     
  • June 2011
     Should your organization be using Facebook? Nonprofits are increasingly told that they “need to be on Facebook,” and countless gurus and experts offer them advice for maximizing their Facebook presence to get the most return. But are nonprofits actually seeing results, or is Facebook a bandwagon for nonprofits that’s not going anywhere?
  • By Chris Bernard, Senior Editor,
    June 2011
    This article appears in the current issue of the NTEN: Change Journal, available for free with registration. It's easy to get the impression that everyone is on Facebook these days, and maintaining a presence on the site is increasingly expected of organizations interested in engaging constituents. It seems like a logical assumption that Facebook should also be a good way to attract volunteers--but is that true?
  • May 2011
     Volunteer-based organizations have to keep track of a lot of data—for example, contact info, schedules, time sheets and job sites—and the right software can help, freeing time for managing volunteers. There are a number of products out there to help, but it’s surprisingly hard to find information about them.  This report is geared to remedy that!
  • By Laura Quinn,
    May 2011
    Staff training and development can pay dividends for any organization, but because of the cost and logistics involved, they're often overlooked or ignored. Traveling to offsite trainings and conferences is expensive, and the nature of today's geographically-diverse staffs can make onsite training a challenge. Technology can overcome many of these difficulties in many cases, without significant expense. A number of viable methods for professional development online make it likely your organization can find one that works.
  • By Colin Pizarek and Molly Ahern,
    April 2011
    How does mobile giving work?  Is it likely to be useful for your organization?
  • By Laura S. Quinn and Kyle Andrei,
    April 2011
    Web analytics tools help you track your site’s statistics, which let you see how many people are looking at each page, what sites they came from, and other information to help develop a picture of who your audience is. But which web analytics tool should you use?
  • By Laura S. Quinn and Jay Leslie,
    April 2011
    If thoughts of detailed client histories and reports to funders make you break out in a cold sweat, it may be time to consider the many good case management tools that will help you track demographics, interactions, scheduling, billing information, and more. In this update of our 2009 article, we summarize what tools case management experts would recommend.
  • March 2011
      Without an effective system to track donors and other constituents, you can spend too much time just trying to figure out who to contact and miss out on many fundraising opportunities. But switching to a new system can be time consuming and sometimes costly. So how do you know if you should switch, or stick with what you have?
  • By Chris Bernard, Senior Editor,
    March 2011
    Can software help your board collaborate more effectively?  It likely can -- potentially, anything from scheduling meetings to share documents or even to meet online.  This Idealware article was written for the inaugural issue of NTEN: Change, the new quarterly publication of the NTEN. Thanks to NTEN for their support.